Hello, I'm Dani Issac
About Me
Highly skilled Network Engineer with expertise in network analysis, troubleshooting, and solution implementation. Proven track record of success in supporting critical enterprise network and cloud environments. Experienced in deploying and managing applications using web technologies. Passionate about innovation and utilizing technology to solve complex problems.
Experience
Technical Content Developer
ThousandEyes, a part of Cisco
November 2024 - Present
- Provided comprehensive documentation, training and mentoring
Network Support Engineer
ThousandEyes, a part of Cisco
April 2022 - October 2024
- Diagnosed and troubleshooted network incidents
- Resolved critical, large-scale network issues
- Provided comprehensive documentation, training and mentoring
- Collaborated with internal teams for product improvements
Consulting Engineer
Business Critical Services, Cisco
July 2019 - April 2022
- Optimized network solutions and recommended best-practice configurations
- Advised on strategic software upgrades
- Developed custom scripts to automate network configurations
- Provided exceptional technical assistance to clients becoming their trusted advisor