Dani Issac

Network Engineer · ThousandEyes SME

Network engineer with 6+ years at Cisco delivering ThousandEyes deployment guidance, enterprise network diagnostics, and architecture consulting. Experienced in translating telemetry into actionable strategies, automating workflows, and building technical enablement that accelerates customer adoption.

Work

Technical Learning Experience Designer

Nov 2024 — Present

Cisco – ThousandEyes

  • ThousandEyes SME supporting deployment scenarios, architecture walkthroughs, and monitoring strategies
  • Build technical demos simulating enterprise implementations and troubleshooting workflows
  • Translate complex platform behavior into actionable implementation guidance
  • Collaborate with cross-functional teams to improve customer enablement materials

Network Support Engineer

Apr 2022 — Oct 2024

Cisco – ThousandEyes

  • Led advanced diagnostics for enterprise customers deploying ThousandEyes in LAN/WAN environments
  • Guided customers through monitoring configuration, troubleshooting, and platform optimization
  • Identified systemic network issues using telemetry-driven analysis
  • Delivered targeted training to accelerate adoption and operational effectiveness

Consulting Engineer

Jul 2019 — Apr 2022

Cisco – Business Critical Services

  • Delivered architecture and implementation guidance for enterprise network environments
  • Automated configuration workflows using Python, reducing deployment errors
  • Provided escalation support and best-practice recommendations
  • Improved reliability and performance through proactive consulting

Certifications

CCNP Enterprise Cisco CCNA Cisco CCNA Automation Cisco AWS Solutions Architect AWS

Education

Bachelor of Technology - Computer Science and Engineering

Jul 2015 — Mar 2019

Cochin University of Science and Technology

Get in touch

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